Privacy Policy

Data protection 

General information

The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. You can find detailed information on the subject of data protection in our data protection declaration below this text.

Data collection on our website

Who is responsible for data collection on this website?

The data processing on this website is carried out by the website operator. You can find their contact details in the imprint of this website.

How do we collect your data?

On one side, your data will be collected when you communicate it to us. This can e.g. be data that you enter in a contact form.

Other data are automatically recorded by our IT systems when you visit the website. This is mainly technical data (e.g. Internet browser, operating system or time of the page was viewed). This data is collected automatically as soon as you enter our website.

What do we use your data for?

Some of the data is collected in order to ensure that the website is error-free. Other data can be used to analyze your user behavior.

What rights do you have with regard to your data?

You have the right to receive information about the origin, recipient and purpose of your stored personal data free of charge at any time. You also have the right to request the correction, blocking or deletion of this data. You can contact us at any time at the address given in the legal notice if you have any further questions about data protection. You also have the right to lodge a complaint with the competent supervisory authority.

Analysis tools and third-party tools

When you visit our website, your surfing behavior can be statistically evaluated. This is mainly done with cookies and so-called analysis programs. Your surfing behavior is usually analyzed anonymously; surfing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You can find details on this in our data protection declaration under the heading “Third-party modules and analysis tools”.

You can object to this analysis. We will inform you about the possibilities of objection in this data protection declaration.

Privacy

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this data protection declaration.

When you use this website, various personal data are collected. Personal data are data with which you can be personally identified. This data protection declaration explains which data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g. when communicating by email) can have security gaps. A complete protection of the data against access by third parties is not possible.

Information about the responsible party (referred to as the “controller” in the GDPR)

The data processing controller on this website is:

Demirci Gökan
Am Stauchbrunnen 7 – 9
91438 Bad Windsheim
+49 (0)98 41 / 40 50
info@reichelsparkhotel.de

The controller is the natural person or legal entity that single-handedly or jointly with others makes decisions as to the purposes of and resources for the processing of personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal e-mail to us is sufficient. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority

In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the state data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible person, this will only be done if it is technically feasible.

SSL or TLS encryption

This site uses SSL encryption for reasons of security and to protect the transmission of confidential content, such as the inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.

If the SSL encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising emails

We hereby object to the use of the contact data published as part of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

Cookies

Some of the websites use so-called cookies. Cookies do not harm your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted after your visit. Other cookies remain stored on your device until you delete them. These cookies enable us to recognize your browser the next time you visit.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general, and activate the automatic deletion of cookies when you close the browser. If you deactivate cookies, the functionality of this website may be restricted.

Cookies that are required to carry out the electronic communication process or to provide certain functions you require (e.g. shopping cart function) are stored on the basis of Art. 6 Para. 1 lit. f GDPR saved. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If other cookies (e.g. cookies for analyzing your surfing behavior) are stored, these will be treated separately in this data protection declaration.

# Essential Cookies #

paddos_xxx – needed that site works properly – 1 year
paoc_popup_xxxx – prevents popup from showing up again – Session
cookie_notice_accepted – Saving your cookie preferences – 1 year
PHPSESSID – needed for contact form – session
pll_language – Language – 1 year

# Tracking Cookies #

_fbp – Facebook Pixel Cookie (Opt-In, 3 months)
_ga – Google Analytics Cookie (Opt-In, 2 years)
_ga_XXXXXXXXXX – Google Analytics Cookie (Opt-In, 2 years)
_gcl_au – Google Analytics Cookie (Opt-In, 3 months)
_gid – Google Analytics Cookie (Opt-In, 24 hours)
_gat_UA-158638XXX-1 – Google Analytics Cookie (Opt-In, 1 minute)

# Revoke your approval #

Revoke

Contact form

If you send us inquiries using the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent.

The processing of the data entered in the contact form is therefore carried out exclusively on the basis of your consent (Art. 6 Para. 1 lit. a GDPR). You can revoke this consent at any time. An informal e-mail to us is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Processing of data (customer and contract data)

We collect, process and use personal data only insofar as they are necessary for the establishment, content or change of the legal relationship (inventory data). This is done on the basis of Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures. We collect, process and use personal data on the use of our website (usage data) only insofar as this is necessary to enable the user to use the service or to bill.

The customer data collected will be deleted after the order has been completed or the business relationship has ended. Statutory retention periods remain unaffected.

Data transfer when concluding a contract for online shops, dealers and dispatch of goods

We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the company entrusted with the delivery of the goods or the credit institution commissioned with the payment processing. A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Data transfer when concluding a contract for services and digital content

We only transmit personal data to third parties if this is necessary in the context of contract processing, for example to the credit institute commissioned with processing payments.

A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, e.g. for advertising purposes.

The basis for data processing is Art. 6 Para. 1 lit. b GDPR, which allows the processing of data for the performance of a contract or pre-contractual measures.

Online-Booking (Caesar-Data)

This page uses the online booking system of ceasar data. The provider is caesar data & software ltd., Agnes-Miegel-Str. 8, D-40882 Ratingen.

The booking script is called by viewing the “Rooms” or “Booking” site.

What data is collected?
When you make a hotel reservation, ceasar data collects the data necessary to make the reservation. These are in particular your name, your address, your telephone number, your e-mail address as well as the date of your stay and the type of room you have booked.

To whom will your data be passed on?
When you make a booking, ceasar data only passes on your booking data to the booked hotel in order to make your reservation possible at all. In addition, your data will not be passed on to third parties.
Under no circumstances will your data be sold or lent. In exceptional cases, ceasar data is obliged to hand over data to the authorities or courts issuing the order due to legal regulations and corresponding court or official orders. This will then only take place within the scope of our legal obligations.

Information on data security
Each data transfer within the framework of an order process runs using the Secure Socket Layer encryption method (SSL method) with up to 256 bits.
SSL is a proven and worldwide used encryption system with which your browser automatically encrypts your data before it is sent. These can only be decrypted again by the ceasar data server. This means that they are not accessible to external parties.

Additional security measures for credit card data
If you enter your credit card details to secure your booking, these details will not be forwarded directly to the hotel. Instead, the hotel initially receives a random code. This allows the hotel to call up your data once, also using the SSL procedure.
It is generally not possible to call up the credit card data again, even if the correct code has been entered.

Cookies
The online booking system of ceasar data does not use or store cookies.

Questions
If you have any questions, please contact us directly:
caesar data & software ltd.
Agnes-Miegel-Str. 8
D-40882 Ratingen
e-mail: info@caesar-data.com

Transfer to Google
When you access the above-mentioned pages, the IP address can be transferred to Google, as the Ceasar Data script accesses the Ajax services via the Google API. Since the script is provided by the booking provider, we have no influence on the transmission. Blocking the transmission could be achieved using an add-on such as NoScript. (Legal basis is Art. 6 Para. 1 lit. b GDPR)

OpenStreetMaps (Opt-in)

This site uses the open-source mapping tool “OpenStreetMap” (OSM) via external url and image. Provider is the OpenStreetMap Foundation. To use the functions of OpenStreetMap it is necessary to save your IP address. This information is usually transmitted to and stored by an OpenStreetMap server. These services are operated by the OpenStreetMap Foundation, 132 Maney Hill Road, Sutton Coldfield, West Midlands, B72 1JU, United Kingdom, for the OSM community.

The provider of this site has no influence on this data transfer. The use of OpenStreetMap is in the interest of an attractive representation of our online offers and an easy findability of the places we have indicated on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. DSGVO. More information on handling user data can be found in the privacy page of OpenStreetMap and here.

Google Analytics & Tag Manager (Opt-In)

This website uses Google Analytics provided by Tag Manager. Analytics is a web analytics service provided by Google Inc. “(“Google”).

Google Analytics uses “cookies”, which are text files placed on the user’s computer, to help the website analyze how users use the site. The information generated by the cookie about the use of this website by users is generally transmitted to a Google server in the USA and stored there. IP anonymisation has been activated on this website so that the IP address of Google users within Member States of the European Union or in other Contracting States to the Agreement on the European Economic Area is shortened beforehand. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. We would therefore like to point out to you that data processing within the framework of Google Analytics may under certain circumstances also take place outside the scope of EU law.

On behalf of the operator of this website, Google will use this information for the purpose of evaluating the use of the website by users, compiling reports on website activity and providing other services to the website operator relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics is not combined with other data from Google.

Google Analytics is used by us only with your consent (opt in).

You can also prevent the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent.

Facebook Pixel (Opt-In)

This website uses the so-called “Facebook Pixel” and the Conversions API of the social network “Facebook” by Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (Meta) for the following purposes:

  • Facebook (website) Custom Audiences
    We use the Facebook pixel and the Conversions API for remarketing purposes. This allows us to display interest-based advertisements (“Facebook Ads”) to users of the website when they visit the social network “Facebook” or other websites also using this tool. In this way, we pursue the interest in displaying advertisements that are of interest to you in order to make our website or offers more interesting for you.
  • Facebook conversion
    We also use the Facebook Pixel and the Conversions API to ensure that our Facebook Ads match the potential interest of users and are not annoying. With the help of the Facebook Pixel, we can track the effectiveness of Facebook ads for statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called “conversion”).

Due to the marketing tools used (Facebook Pixel and Conversions API), your browser automatically establishes a direct connection with the Facebook server as soon as you have agreed to the use of cookies requiring your consent. Through the integration of the Facebook pixel and the usage of the Conversions API, Facebook receives the information that you have called up the corresponding website of our internet presence or clicked on an advertisement from us. If you are registered with a Facebook service, Facebook can assign the visit to your account.

The processing of this data by Facebook takes place within the framework of Facebook’s data policy. Special information and details about the Facebook pixel, the Conversions API and its functionality can also be found in the Facebook help area.

Further information on how Meta processes personal data, including its legal basis and further information on the rights of data subjects can be found here: https://www.facebook.com/about/privacy. We transfer the data within the scope of joint controllership based on the legitimate interest pursuant to Art. 6 (1) f GDPR.

Information on the data security conditions can be found here. https://www.facebook.com/legal/terms/data_security_terms and on processing on the basis of standard contractual clauses can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to determine whether data entered on this website (e.g. information entered into a contact form) is being provided by a human user or by an automated program. To determine this, reCAPTCHA analyses the behaviour of the website visitors based on a variety of parameters. This analysis is triggered automatically as soon as the website visitor enters the site. For this analysis, reCAPTCHA evaluates a variety of data (e.g. IP address, time the website visitor spent on the site or cursor movements initiated by the user). The data tracked during such analyses are forwarded to Google.

reCAPTCHA analyses run entirely in the background. Website visitors are not alerted that an analysis is underway.

Data are stored and analyzed on the basis of Art. 6 Sect. 1 lit. f GDPR. The website operator has a legitimate interest in the protection of the operator’s websites against abusive automated spying and against SPAM. If a respective declaration of consent has been obtained (e.g. consent to the archiving of cookies), the data will be processed exclusively on the basis of Art. 6 Sect. 1 lit. a DGDPR. Any such consent may be revoked at any time.

For more information about Google reCAPTCHA please refer to the Google Data Privacy Declaration and Terms Of Use under the following links: https://policies.google.com/privacy?hl=de + https://www.google.com/recaptcha/intro/android.html.